Bell Mobility has stated in many newspapers and websites , including Toronto Star, that they are increasing jobs in Montreal and Vancouver while letting go of “some” employees in Mississauga.
The truth is that they let go of EVERYONE in tech support, client client, help desk, and escalation in Mississauga. That’s almost everyone in the site. More than 800 jobs are lost in that site. They are letting go of employees in “waves” , so within the next few weeks more jobs will be lost.
The addition of jobs they speak to are to outside call centres in Vancouver and London, ON that are third party contact centres. NO NEW JOBS WERE ADDED TO BELL MOBILITY. The rest of the jobs are transferred to Manila and Bangalore(according to Management sources in Creekbank campus).
I have stated in my blog almost a year ago that this will happen and it is currently happening. To all bell mobility customers, bell mobility will become again a NON-CANADIAN employer. Even the third party contact centres that are in Canada are getting paid $11 / Hr and have no experience in technical support or customer care. I was one of the employees who handled supervising and training those “employees” and they were a shame to Bell Mobility as they had no desire to learn and were slacking off alot.